Patsy Sylvester
Patsy has 20+ years of educating medical providers in the medical claims reimbursement process, with the last 7 years focused in the ABA community. Patsy's mother instilled the understanding and importance of behavioral health awareness at an early age, being a psychiatric nurse herself. That, along with Patsy's first job, at the age of eight years old, cleaning her father's insurance agency, makes her current role as an ABA insurance reimbursement specialist almost inevitable.
Patsy and Sara Riley first met in 2018 while Patsy was working in the SaaS software industry and onboarded Sara when she first opened Riley ABA. Patsy's passion for high quality customer experience and continuously taking on new challenges made for successful endeavors in consulting, sales, head of operations and management prior to joining the Riley Team.
In her personal time, you can usually find Patsy in her kitchen cooking up something spicy, volunteering with dog rescues or traveling the world.
Patsy has 20+ years of educating medical providers in the medical claims reimbursement process, with the last 7 years focused in the ABA community. Patsy's mother instilled the understanding and importance of behavioral health awareness at an early age, being a psychiatric nurse herself. That, along with Patsy's first job, at the age of eight years old, cleaning her father's insurance agency, makes her current role as an ABA insurance reimbursement specialist almost inevitable.
Patsy and Sara Riley first met in 2018 while Patsy was working in the SaaS software industry and onboarded Sara when she first opened Riley ABA. Patsy's passion for high quality customer experience and continuously taking on new challenges made for successful endeavors in consulting, sales, head of operations and management prior to joining the Riley Team.
In her personal time, you can usually find Patsy in her kitchen cooking up something spicy, volunteering with dog rescues or traveling the world.
Jai Washington
Jai Washington is a lifelong Kansas City, MO resident. Jai has been an Office Manager at Riley ABA & Autism Center for two years, with over 10 years of experience in scheduling and management. Jai is also a Certified Nursing Assistant and Medication Aide.
Jai is also the mother of an autistic child, which increased her eagerness to come on board with the team to learn and grow.
Jai enjoys reading, decorating and spending free time with family & friends.